Frequently asked questions
About the hair
- 100% Virgin Human Hair
- Cuticles are kept intact and facing the same direction
- Can be styled with heat
- If maintained correctly could last up to 2+ years
- Can be bleached although this may impact the curl pattern
How to maintain your curls
- Use low PH moisturising shampoo and conditioner
- Hair is best coloured by hair professional
- Let hair air dry after washing
- Use a wide toothed comb
- Only brush hair when dry
- Avoid too many products, especially oils
- Make two braided pigtails and use satin bonnet while sleeping
- Co wash hair weekly
- Wash hair bi-weekly, more often if you sweat a lot
Delivery and returns
- Free shipping for UK & US orders over £160
- Processing time: up to 3 business days
- Clip-ins processing: up to 10 business days (made-to-order)
- Estimated delivery:
UK/EU/US: up to 5 business days
International: up to 14 business days
- Returns: Unopened items can be returned or exchanged within 14 days
For more details, visit our FAQ page